Avhan launches Business Voice 2.0

Avhan Technologies, a customer interaction management software product and solution technology company specializing in

CTI (Computer Telephony Integration), announced the launch of Avhan Business Voice 2.0, an

out-of-the-box customer interaction management software. 

Avhan Business Voice 2.0 is a next-generation Interactive Voice Response System which allows corporate and business to

create a round-the-clock customer interface for business. 

According to the study conducted by Avhan Technologies, only 15% of business communication analysis is specific

communication which requires manpower. All other communication can be handled through technology. "Avhan Business

Voice fills this void," says Anand Awasthi, CEO. 

Business Voice is a multi-application IVRS that helps you serve your customers better by automating routine customer

interaction tasks. Avhan Business Voice handles upto 2,800 customer calls a day without

employee involvement. BV is designed to provide information about products and services. It comes in 3 flavours to suit different customer interaction

needs. 

According to the company, Business Voice is transparent to telecom systems and has templates to choose most of the popular

EPABX systems in India. "Avhan Business Voice can be setup easily and does not require skilled

manpower for installation and comes with an exhaustive manual and 24 hours support from Avhan Technologies," says

Anand. 

Apart from its VARs and SIs like Siemens and Zensar, Avhan Business Voice will be available through a host of telecom

dealers across India. It will be sold on per port license basis. 

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