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Company
Misys Banking Systems, Bangalore
Profile
Part of the Misys Group of Companies, Bangalore-based Misys Banking Systems
develops core banking software solutions for its customers spread across 38
countries. It offers in-depth understanding of customer, industry and market
needs, along with operational skills in product development and talent
management.
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Rakesh KumarHead–IT,
Misys Banking Systems |
Current IT infrastructure in the company
Misys Banking Systems has over 600 PCs at its Bangalore unit currently, along
with more than 45 different servers to cater to the needs of the different
software developments that take place. Additionally, the unit in Bangalore has
connectivity to all its offices located in the UK as well as other countries
through the Internet. Connectivity is provided via technologies like
Multi-Protocol Label Switching for various offices. It is through these
different ways that a well-connected infrastructure across the 38 countries is
established.
Proposed IT infrastructure for 2006
Misys will be moving to a new facility by October, 2006. Planning and works on
this new facility, also based in Bangalore, have already begun. The new facility
will have the entire required IT infrastructure in order to enable a smooth
functioning of the organization. In addition to the Internet and other
connectivity protocols, provision will be made for many voice and data systems.
Current systems supplier
Currently Misys procures its PCs from Dell. Since the company has an array
of servers of various types, it gets its servers from different vendors
including Dell, HP, IBM as well as Sun. These are procured through partners
after placing an order with the vendor directly.
Qualities they look for in a supplier
Given that Misys has to cater to a large section of customers, it banks on
suppliers who offer very good support. Also important is the quality of product
and service provided besides a quick response. Based on the kind of software
being developed and therefore the platform on which they are developed, Misys
would choose the relevant vendor to get its servers.
For this company, getting adequate and timely after sales support is equally
important and it stresses on this factor when purchasing from
any supplier. Since Misys gets special price offerings from its suppliers,
pricing has not been an area of major concern thus far.
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