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Dell channel strategy now 'official'
 

 
DQC NEWS BUREAU
 
Thursday, May 15, 2008

 

Dell announced the launch of its commercial partner program-PartnerDirect, to make its products available to customers across the Indian market.

Dell also announced that it would extend its outreach to customers beyond the metros into tier-1 and 2 towns and cities. “We have commenced rollout of our PartnerDirect program across Asia-Pacific, and are delighted to bring it to India. Over the last few months, we have spoken to hundreds of partners and the feedback we received from them has been invaluable. We have more than 30,000 global partners around the world who generated approximately $10 billion in Dell run-rate revenue last year,” said Paul-Henri Ferrand, President-APAC, Dell.

The PartnerDirect program gives solution providers the ability to provide their customers differentiated technology offe­rings, build-to-order custom configuration, custom factory integration and drop-ship capa­bility. With this program, solution providers can enjoy access to joint marketing programs, sales and customer care, and a soon to be introduced dedicated partner website.

Rajan Anandan, VP and GM, Dell India

Dell has also announced the launch of Dell 500, its entry-level laptops from its Chennai facility. These notebooks are preloaded with Windows XP and Ubuntu Linux, and are available at
Rs 24,500. It is also the first Dell notebook manufactured out of India.

Commemorating the launch, Rajan Anandan, VP and GM, Dell India said, “This is an effort to take technology close to the people. This notebook would be affordable, easy-to-use and the only entry-level product with an onsite warranty.”

On using the direct model all these years and suddenly taking the channel route, Anandan said, “Our foray into retail was driven by the need to meet the expectations of Indian customers. We have to provide what the customers want. In India, they want to have the touch-and-feel of the products, which drove our entry into retail.”

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