The computer systems division of Toshiba Singapore Pte Ltd in partnership with HCL, announced a new service initiative, 'Talk-2-Toshiba'. It is a two-step process for users to instantaneously reach Toshiba directly for service support solutions.

Rajendra Kumar, Executive VP, HCL Infosystems said, " HCL's extensive service and support network spread in 16 locations across the country will ensure prompt service to all customers of Toshiba notebook computers."
Apart from product and technology innovation, the key differentiator for Toshiba is its service offerings. The new service initiative, 'Talk-2-Toshiba', is a single integrated services platform, with multi-language support and accessible anytime, anywhere in the world for users to pose queries such as, "my notebook is not working," or "where do I go to get the drivers?" through a live interaction with a Toshiba Global Support Center Agent. All a user requires is an Internet access and a phone.

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