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Pune
July 23, 2008
IBM has announced the opening of the IBM Service Management Center of
Excellence in Pune, which will act as the regional hub for IBM Tivoli service
management software and strategy. The center has been designed to develop
specialized focus and skills in high value areas such as telecom, security,
automation and asset management.
The center will be staffed by IBM Service Management experts from around the
world and will provide infrastructure and resources for enablement and
education; client engagement support to sales team and business partners; and
facilities for proof of concept, demos and workshops. It also will offer
certification and joint education programs with local universities, access to
industry models, best practices and proven methodologies based on IBM's
worldwide service management experience.
“At India software lab, we encourage the blending of technology and domain
expertise with industry relevance,” said Ponani Gopalakrishnan, VP-India
Software Lab, IBM. “Our centers of excellence are designed with the objective
of spurring innovation initiatives in partnership with clients and business
partners. This IBM Service Management Center will bring together worldwide
experts, product developers and business process consultants to promote service
management excellence.”
Pune is a strategic location for India software lab for IBM Tivoli software
development, support and service teams. IBM has chosen Pune as the location for
this center to harness the local presence of deep technical skills and the
ability to collaborate with several of the top engineering universities and
institutes in the region. Page(s) 1
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