A.S. Watson Selects UST Global as one of its Development Partners

A.S. Watson has selected UST Global as one of its technology partners for new-age digital solutions for the company. The key technology focus areas would be AI (Artificial Intelligence), Machine Learning and Automation.

A.S. Watson Group, through digital transformation, is looking to build on their solid retail foundation to fuel further growth through a smarter and more efficient organization.

Malina Ngai, Group Chief Operating Officer of A.S. Watson, explained why the company introduces the partnership approach. “We believe every technology partner whom we have chosen to work with is more than just a vendor. The traditional client-vendor relationship is short-term, lack of transparency and continuity. The Partnership Programme is designed to transform the short-term contractual relationship to a longer-term strategic relationship to create a win-win for both parties. The appointment of our first batch of worldwide Tech Partners shows our determination to accelerate our digital transformation, enabling A.S. Watson Group to build on our solid retail foundation to fuel further growth through a smarter and more efficient organisation. Our purpose of putting the customer first and putting a smile on their faces continues. We recognize that our customers are changing rapidly and technology has become an ever more critical ingredient to deliver our purpose.”

Alexander Varghese, Chief Administrative Officer, UST Global, said “At UST Global, we are the forefront of innovation and are focused on bringing cutting-edge technologies to our large global customers. We are excited to work with A.S. Watson and thank them for having us onboard.”

Gilroy Mathew, Head - APAC, UST Global, said, “Working with A.S. Watson will truly reinforce our position in the APAC region and in Hong Kong as a geo. We are determined to solve business problems of our customers, and look forward to transforming A.S. Watson’s business to the next level with innovations around AI, Machine Learning and Automation.”

Pablo Tachil, Director – Digital, UST Global, said, “We have the privilege of being a part of the digital transformation journey at A.S. Watson, including ongoing cutting-edge initiatives using Artificial Intelligence and Machine learning at the core of the solutions being jointly developed.”