Service had always been the forte of Fortune Computers
Technologies. Established in 1991 by Venkatachalam, the company was focused at
providing service for the storage peripherals sold in India by MNC companies.
Within a year’s time, it became a noted name in Bangalore’s channel market
as a third party service partner for a gamut of storage products.
Fortune Computers was appointed as an authorized service
partner for Archive and Cipher tape drives by US-based Conner Peripherals, in
the year 1993. With this appointment, it became one of the few service partners
in the Asian region to provide third party repair services for Conner.
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Given the company’s presence in the storage service arena,
Venkatachalam helped his staff acquire the knowledge to identify the problem
areas with peripherals. Most of the problems had to deal with reliability and
helping customers retrieve lost data due to failure of hardware. After the
success in the service space, Venkatachalm decided to take a plunge into
offering consultancy services for storage solutions for end users in 1996.
"Today, we can assemble and configure external RAID solutions, disk
clusters, NAS and SAN solutions, enterprise backup and restore, disaster
recovery, archival, data transport and data movement to less expensive media
with least intervention of any person," he says.
Gaining momentum
The company’s growth gained momentum when Venkatachalam
brought in Suneel John Moses into the board of directors in 1998. Joining the
company as a service engineer in 1993, Sunil headed the service division
successfully for two years before leading the marketing division.
His clear knowledge of the technical aspects to support
storage products coupled with his marketing skills that suited customer
requirements helped the company achieve a turnover of Rs 1.2 crore from
Bangalore branch in 2000-01. "We plan to achieve a turnover of Rs 2.5 crore
from this branch in the current fiscal," says Suneel confidently.
This figure should not be difficult to achieve given the long
list like Tandberg Data, Seagate, IBM, Compaq, Sony, Yamaha, HP, Quantum,
Veritas, Computer Associates, Legato and Tivoli to name a few,".
Today the company has branched out to Hyderabad, Chennai and
Pondicherry, planning to become India’s leading SI providing end-to-end
storage and networking solutions. With the kind of ingenuity that Fortune has
shown in the storage space, it would not be difficult to realize this dream in
the near future.
Sunila Paul in Bangalore