A late entrant in the Indian market, AMD established an office here only in
April 2001. The top priority on the company´s agenda was to establish a channel
network to ensure that AMD products could be made available across the country
through its network.
Last year, AMD set out to identify master resellers or tier-two partners.
Says Sanjeev Keskar, Country Manager, AMD, "We wanted partners to give us
reach and help us in channel building." Master resellers appointed include
companies like Priya Ltd, Zest Technologies, and Great World, which gave AMD the
much-wanted multi-city reach and a captive reseller base.
MARKETSHARE MARCH
AMD’s market share according to sources was in single digits in April 2001
and has grown substantially since then. The annual MAIT-IMRB survey puts AMD
share at 14 percent. The figure speaks volumes about the efforts of the AMD
team. Globally the company’s share is 22 percent for the year ending December
2001 as reported by Gartner.
AMD today operates with a channel partner base of 1,500 plus. With the
channel network more or less in place, it has embarked upon exercises to capture
the mindshare of the reseller community. "The best way to do this was to
conduct channel activities," says Rahul Singh, Senior Marketing Specialist,
AMD.
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The |
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Milestones | |
Entry in the OEM space with Wipro and Vintron manufacturing and marketing AMD processor-based systems |
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Collaborated with Microsoft as a Gold Partner during the nation-wide Windows XP launch |
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Entry in server and workstation market with Athlon MP |
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Start of the True Performance Initiative for measuring processor performance. |
Efforts to expand the channel are continuing. AMD has announced advertising
support to partners offering systems based on AMD processors. "This has led
to creating a pull within the channel," says Singh.
Next on the cards for AMD is to expand its system builder channel so as
ensure a wider and deeper penetration and availability of its processor-based
systems.
DOUBLE-EDGED SWORD
The AMD Shop Décor Contest was the first program launched by the company.
In the initial phase, it was held only in Delhi and Mumbai. The program was run
with an idea to award the dealer who best displayed and highlighted the AMD
brand.
The company provides all its registered resellers with sales kits that
contain marcomm material. It then rates resellers on a ten-point scale on
parameters that include brand visibility, innovation in display of material,
dissemination of technical information and a test of selling skills through mock
customers.
In the second edition of the program, Bangalore was also included. "The
program was successful in the sense that we saw AMD’s mindshare going
up," adds Singh. The brand visibility has gone up among non-AMD resellers
too. Thus, the scheme was a double-edged sword, proving to be very effective in
the market.
KEEPING THINGS SIMPLE
AMD is running a Resellers Rewards Program for its registered resellers.
Rewards are given only for purchases made from a ´participating´ master
reseller. The program serves a two-pronged purpose for AMD.
While it incentivizes the channel on the one hand, it also encourages them to
buy from the genuine channel. Adds Singh, "Our efforts have made the
program now reach out to a wider audience." Incentive programs are being
extended to bring the sales staff of OEM resellers into the fold too.
The number of partners qualified to win awards under the program has been
growing quarter-on-quarter. Unable to share precise numbers, Singh does say,
"The number of qualifying resellers has gone up by two to three
times."
To keep the excitement going, AMD adds flavors to its rewards program on a
regular basis. The most recent was the opportunity to win a Duron-powered Compaq
Presario notebook. Explains Singh, "All resellers scoring a certain number
of points will be eligible to participate in a lucky draw for the
Presario."
He explains that the sale of high-end processors help resellers get bonus
points. And in the process, they also earn a higher margin. AMD officials term
the program as simple and friendly. "And that precisely is the USP of the
program," says Singh.
Channel programs were not the only activity that was on the agenda of AMD
during last year. Trainings and certifications have also been a regular part of
its interactions with the channel. "We have conducted five gold
certification events last year," says Singh. These trainings were held in
three cities across the country and witnessed the participation of over 250
partners.
AMD also attended Wipro’s annual PC Academy held in New Delhi, Mumbai,
Calcutta, Pondicherry in the month of May. The Wipro PC Academy is held once a
year regionally to introduce new technologies, which are likely to emerge and
also to cover all PC-related fundamentals.
GOING RETAIL
To keep its efforts going AMD has launched ´Processor in a Box´ (PiB)
initiative too. The AMD processors will now be available in boxes that come with
an AMD certified fan in it. "The PiB is a complete recommended solution for
the end-user," says Singh.
This is an effort launched in conjunction with its retail initiative. It has
recently tied up with Agrani Switch for establishing AMD Extreme Performance
Zones to showcase AMD Athlon processor-based PCs in eight stores across Delhi,
Mumbai and Bangalore.
AMD is also setting up demo-kiosks at the retail outlets of OEM vendors to
give customers a feel of the product. "End-customer directed activities
cannot take a back seat," adds Singh.
focussed channel activities. But with competition being what it is, it still
has a long way to go before it can put the party hats on!