Sabeer Bhatia, the co-founder of Hotmail, re-launched Arzoo.com in Mumbai.
Arzoo.com is a one-stop travel shop and is re-launched with one vision 'to be
your preferred travel partner for India'. Arzoo serves different consumer
segments like families planning vacations, business travelers and individuals.
Arzoo.com offers its customers the ability to book domestic and international
flights, make hotel reservations, buy domestic and international vacation
packages, find weekend gateways and service apartments. Very soon, Arzoo will
launch its US-to-India operations to serve customers in the US. “Online travel
in India is expected to grow 10 fold over the next five years and we believe
that this represents a great opportunity for us.
The need of the hour is therefore to provide customers with a one-stop travel
shop that gives them a wide range of options to choose from and a world class
service” said Sabeer Bhatia, President and CEO, Arzoo.com. Arzoo range of
services will keep growing as the operations expand.
The unique value proposition of this site is that customers have multiple ways
of making travel reservations. If customers are close to an Internet terminal,
they can make travel arrangements by visiting Arzoo's website; or if they have
a mobile phone, they can do the same by sending a text message (SMS) to Arzoo's
customer support SMS number or they can make their reservations by calling a
toll free number and one of Arzoo's travel specialists will assist them 24
hours a day, seven days a week.
Arzoo's unique technology enables sourcing of best prices for air travel
and hotel reservations. The website also presents multiple options for airline
reservations, hotels and custom packages. Every customer gets to experience
world-class service from travel specialists who have a combined travel industry
experience of over 200 years. They help customers choose the right destination
that suits their specific needs, plan their detailed itinerary, make air and
hotel reservations and even suggest what to do and see at each destination.
Arzoo also specializes in handling regular travel requirements of corporate
customers, including group bookings. Through special deals with major hotels in
all categories across India and overseas, Arzoo suits the budget and tastes of
all types of customers.
Arzoo.com covers the entire gamut of travel services required by the
corporate sector. Joyco India Pvt Ltd has been among the first corporate
customer's of Arzoo.com. Mayura Ravelekar, Head-Administration, Joyco India
Pvt Ltd complemented Arzoo.com in the following words, “Today's consumers
are sophisticated, well-informed and have high expectations of the services that
they need. Execution is everything and I can confidently say that Arzoo.com has
proved to be the best”.
DQW NEWS BUREAU