/dqc/media/agency_attachments/3bO5lX4bneNNijz3HbB7.jpg)
Follow Us/dqc/media/post_banners/wp-content/uploads/2020/10/virtual-partner-program1.jpg)
Rakuten India, the Bangalore-based technology hub for Rakuten Group, has announced its first foray into B2B technology products with the launch of its new ‘Code to Customer’ Observability SaaS platform - Rakuten SixthSense. Developed in India, SixthSense, will help to provide businesses and IT leaders intuitive end-to-end visibility of the entire IT environment, from development to business operations.
With a significant increase in data generated from across the business, there is an urgent need, especially in the midst of a continuously transforming digital environment, to glean insights from data at a faster rate and with a higher ROI for businesses to stay competitive. SixthSense enables organisations to have a complete view of its data across the IT systems, applications, and business impact and allows for continual improvements based on the operational findings. As a SaaS platform, it delivers speed to customers while its pay-as-you-grow model offers customers a balance of value and investment.
SixthSense is a strategic initiative and has a dedicated set of engineers working to develop and support internal as well as external customers. The team is expected to see significant growth in the number of engineers and product developers, shortly.
Talking about the launch of SixthSense, Sunil Gopinath, CEO of Rakuten India said, “Our product launch is attempting to solve for Indian IT leaders which will make it stand out and validate its quality for a global rollout. We have selected India as the first launch market as the region has always been a hub of exceptional engineering talent and a mature market that offers exciting opportunities for growth as Indian enterprises drive significant changes in their existing IT environments to support their growing customer needs. Also, we have a large R&D center in Bangalore, which allows us to innovate and support our local customers more efficiently.”
On the sidelines of the launch, Yasufumi Hirai, Group Executive Vice President, CIO and CISO (Chief Information Security Officer) of Rakuten said, “We are thrilled with the launch of SixthSense, developed by our team at Bangalore, who have been driving innovative solutions for us. With Sixth Sense, we hope to offer alternatives to solutions that are either expensive or opaque in their commercial models. With our strong capabilities in data sciences and AI, Sixth Sense will deliver on advanced capabilities that will differentiate it. I expect SixthSense to become a significant revenue contributor within Rakuten’s global technology hubs.”