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Bank is one of India's largest financial institutions, with a
network of 1,412 branches and 2,890 ATMs over 528 cities throughout
India. Having experienced the benefits after the deployment of an
advanced Sanovi DR Management Suite, HDFC Bank, is now proactively
capitalizing and managing disaster recovery (DR) environments, which
ensure business managers that applications can be recovered in
compliance with service level agreements. To manage the whole
implementation Sanovi partnered with Wipro to provide monitoring,
managing, troubleshooting of DR Continuity using Sanovi's unique
product line called Disaster RecoveryManager tool.
CHALLENGES
Deepak
K Mudalgikar, VP, IT, HDFC Bank is known to be a man with a mission
in the CIO community. His mission here was to ensure that HDFC Bank's
IT has a disaster recovery plan that works and meets business needs.
His end goal simply stated is to recovery within set time objectives
and provide seamless transition of application services to 25,000 of
the bank's end users. Mudalgikar has been stewarding the bank's
disaster recovery project since it started. “We realized early on
that the right way to approach this problem was to deploy a
management framework that masks technology complexities and provides
operations staff real-time visibility into DR solution's health,”
said Mudalgikar. “There are lots of tools in the market to monitor
and manage a production environment, Sanovi's software is the only
one that interfaces with systems across 2 or more sites to give DR
monitoring and management capabilities in a single dashboard, their
approach to DR is impressive,” mentioned Mudalgikar. Finally, the
bank decided to deploy Sanovi solution. “The reason of choosing
Sanovi DR Management Suite, was to implement com prehensive family of
enterprise-class DR management software solutions for validating,
monitoring, testing and automating recovery,” he further said.
SOLUTION
The
bank has its primary data centre in Mumbai and its remote data centre
in Bengaluru. The application environment is a heterogeneous mix of
Unix and Windows platforms, SAN-based storage and 3-tier application
architecture. Synchronous block-based replication is deployed to a
near site and asynchronous replication to the remote site. File-based
replication is used for applications with recovery point of more the
60 minutes. Oracle, Sybase and MSSQL databases are in use for various
applications. The bank has key processes in place to effect change
management on the primary and remote systems. These were largely
manual processes that required project management and co- rdination
amongst various stake holders. DR drills are the surest way to check
for application recovery readiness, the challenge in doing DR drills
more frequently is the time and resources required to prepare and
execute a drill. After a detailed study of the technology and
features of all available options in the market, bank chose Sanovi's
DRM product as its DR management framework.
BENEFITS
Starting
with recovery, workflow library gave bank the headstart that was key
to meeting DR solution deployment project timelines. Every supported
DR solution signature in the product, ships with fail- ver workflow
for application recovery and switchover and switchback workflows for
DR drills. Using these workflows ensured that the solutions deployed
by the bank followed industry best practices and recovery automation
had met software quality control metric. The bank used this opportunity
to review their current solutions and processes, further
custom business process that are specific to the bank were easily
added by extending the out-of-box workflow.
OUTPUT
“
fail-over that would take 2 hours earlier now happens in 20 minutes
using Sanovi's DR automation engine, our recovery confidence level
is phenomenal. We are no longer dependent on the right person being
available to recover the applications, it happens at the press of a
button,” said Mudalgikar. “Given the bank's success with
ensuring recovery readiness for critical applications, the bank is
deploying several more essential applications under Sanovi DRM
software management,” said Lakshman Narayanaswamy, co-founder and
VP (products), Sanovi Technologies. Sanovi DRMTM combines monitoring,
reporting, testing and work flow automation capabilities of complex
IT infrastructure into a scalable, easy-to-use solution built on
industry standards. The result is a unified disaster recovery
management product family that delivers real-time DR readiness
validation and offers clear business and operational advantages.
OF SOLUTION PROVIDER
Sanovi
brings world class products using industry best practices to solve
issues like realtime visibility into DR metrics, automation,
simplification of DR Drills, reporting, and central DR console for
enterprise wide collaboration and control for an effective DR
implementation in the IT infrastructure arena. “The customer has
reached rich dividends in terms of increased operational efficiency,
lower costs of operations and reduced time frame to install efficient
DR implementation for his business continuity and time to market,”
said Apurba Dutta, head, sales, enterprise services division, Wipro
Infotech.