In this very unique segment of DQ Channels, we have covered the journey of Comprompt Solutions LLP becoming a Cloud Partner from a traditional Channel Partner. Manish Sanghrajka, Founder and Director, Comprompt Solutions LLP shared his entire journey about how his organisation has moved to the cloud business, challenges, growth, and future vision.
When and how did you move to Cloud Business?
Comprompt Solutions LLP (formerly known as Comprompt Solutions from 2000 to 2016) has become a brand to reckon with in the field of IT security and solutions. During its formative years, Comprompt won accolades from hundreds of its clients by equipping their businesses with the most dependable IT solutions for mail and messaging needs as well as securing their wired world with reliable End-point, Gateway Security solutions and support. Today, in the ever-changing scenario of the IT industry and its deep inroads into our life, Comprompt has successfully transformed it into an organization that offers a lot more IT services and solutions.
Comprompt serving a whopping 1,000 clients across industries and domains to meet their IT services, security solutions and related needs. For Comprompt, IT’s lifelogy, and nothing less. Being a trusted service provider for MSMEs to global conglomerates, Comprompt endeavors to offer its clients the best service, timely at the most competitive pricing. Being a partner of almost all leading global IT services and security solutions providers, Comprompt offers digital security for all online, offline, and network needs; data protection, security audit as well as VAPT, mail and messaging solutions, cloud services, web development, backup and storage solutions, and more. In a nutshell, think of IT services, think of Comprompt.
Previously on Cloud Journey: Compusoft Advisors
What are the different Cloud services do you offer?
On the domain side, we are the reseller of GoDaddy, Digital Ocean and we do certain things with Net magic. We have an in house team for website designing and digital marketing. On the mailing side, we are associated with Reseller Club and Net Core for shared hosting. For Cloud offerings, we are partner with Google since the beginning when they introduced in and with Microsoft.
What sort of changes have you done to move to the cloud within the organization in terms of Team, skill set, infrastructure, and others?
When we started a new venture, first of all, I myself developed that skill sets and then I assigned my existing employees to take it ahead. I always take up people from my existing team first and give them this additional area of work tell them to understand the technology. I personally did an SEO digital marketing plan strategy for my own company and then I started converting into service offerings for our customers.
How your old and new customers adopting the new technology and moving to the cloud?
There are two mindsets from the customer side. First, Cloud is costly because we have to keep on paying monthly or yearly. Second, customers are not clear about the security. The customer wanted to get into the cloud, they are using it but most of them don’t know what cloud is. We have decided to educate our customers by clearing their all doubts and delivering the best solutions as per their requirements.
How many customers you have, who are taking Cloud solutions, and what are their different verticals?
We have a lot of stockbrokers as far as the vertical is concerned. We have a lot of semi-government customers, SMB’s, lawyers, CA firms, healthcare etc.
We have touched upon more than 1500 plus customers supplying them a small domain, big firewall, network, server and security. We have around 250 customers for Cloud solutions.
What are the different challenges did you face in this journey?
The biggest challenge in the cloud is a pre-sales activity or a solution selling. The second challenge is to acquire the skill sets to design a solution.
What is your overall growth being a cloud partner?
In our company, we believe in this slow and steady growth. During the pandemic, we also face some challenges in our growth graph but we survived because of our Cloud offerings. Cloud has given us the chance to be in the business even in this pandemic situation. We paid all the bills on time, and we never negotiated with any vendor.
What are your future goals?
We have decided to put more skill sets in the cloud space only. We are planning to shift a few of our existing team members in the cloud space. We are eying for 25% growth in the cloud in the next 12 to 18 months.