Cloud Partner

Becoming a Cloud Partner: Journey of LDS Infotech

In this very unique segment of DQ Channels, we have covered Mumbai based LDS Infotech becoming a Cloud Partner from a traditional Channel Partner. Amarnath Shetty, Managing Director shared his entire journey about how did he move to the cloud business, challenges, growth, and future vision.

When and how did you move to Cloud Business?

We moved to the cloud by Mid 2016 when we migrated all our mailing solutions from on-prem to the cloud. Later we moved our CRM solution to the cloud and today we have only 10 to 15% percent of our workload running on-prem.

What are the different Cloud services do you offer?

We are partners for Azure, AWS, Oracle and we do work with Google as well. Our offerings are mentioned below:

Cloud Advisory/Consulting

Cloud Migration and Implementation

Cloud Management Services

BCP & DR on cloud

Cloud Security & Governance

What sort of changes have you done to move to the cloud within the organization in terms of Team, skill set, infrastructure, and others?

We had to train our team, hire cloud experts, Introduce Agile and DevOps into development teams, retrain and upskill the existing workforce, Certifications were made mandatory both from business and technical perspective as needed with an emphasis on the cloud.

How your old and new customers adopting the new technology and moving to the cloud?

Many of our customers already have a cloud strategy and have started exploring by either conducting POCs or by moving smaller workloads to the cloud. However, there are some customers who are apprehensive about data protection, security, and compliance. The overall scenario is very positive about cloud adoption as customers understand the benefits of moving to the cloud and they know the future is in the cloud and they already have a road map planned for moving to the cloud.

What are the different challenges did you face in this journey?

We did not have any legacy system the only issue we had was we initially started facing a lot of latency issues with our CRM system however later we rectified the same by setting up VPN connectivity the reduced the latency otherwise even the migration was pretty straight forward.

What is your overall growth being a cloud partner?

Currently, the overall growth has been 10 to 15% however we look forward to taking it to 25 to 30 % as a cloud partner who has expertise on multiple cloud technologies and platforms.

What are your future goals?

We would like to increase our capabilities in building solutions based out of AI, ML for different industry verticals that can be readily implemented using services that are available from either Azure or AWS Cloud. We would be adding some more experts to our team who can provide migration expertise for moving SAP and Databases on Cloud also we will be focusing on micro-services and automation.

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