Care24, announced their Series-A funding led by SAIF Partners and supported by a strong follow-on by seed investor, India Quotient. The $4 million of fresh capital comes within 3 months of Care24 receiving the seed funding.
The Mumbai-based start-up has been at the forefront of making home healthcare standardized and easy. It’s wide array of services – post-discharge care, bedridden care, chronic pain assistance, physiotherapy, infant care, pre and post-natal care, everyday nurses, long-term care and assisted daily living – are increasingly being sought by families across Mumbai, Navi Mumbai, Vasai-Virar and Kalyan. The platform’s smooth and systematic approach has a transparent process in place that allows patients to get physiotherapists, ayahs, ward boys, nurses and attendants, who are verified and trained to medically and emotionally take care of the patients at their toughest times.
This year-old venture is the brainchild of IIT alumni Vipin Pathak, Abhishek Tiwari, Garima Tripathi and Pranshu Sharma. With the mission of providing 100% background-verified caregivers, Care24 ensures that their staff is qualified to address any kind of patient need. Rigorous interview and examination rounds thoroughly test a caregiver’s aptitude and subject knowledge before they are selected. The company’s comprehensive screening, selection and customer feedback-driven process is both reliable and secure. This sensitive attitude towards patient care is exactly what sets the brand apart.
After assisting 3,000 patients in their recovery process, Care24 is geared to execute its expansion plan, with the received capital, in two phases. It will initially aim to consolidate its presence across the greater part of Mumbai, providing services with optimized process and maintaining high quality at scale. Care24 is steering to become the largest player in Mumbai in next 3 months and then expand to more cities in India where market research and ground work has started.
Talking about what makes Care24 a strong industry player, Vipin Pathak, Co-founder & CEO, Care24 said, “In India, the home healthcare category is seeing a focus now and an investment in developing the standard customer-centric healthcare service delivery system is a must for achieving quality services at scale. Care24 intends on using the investment to boost its service quality, deepen its offerings while tapping the healthcare sector using technology innovations – to provide an integrated patient care.
Our strength is an extremely strong execution team and right business model which can scale up while improving service quality which I feel is required to propel a brand in the home healthcare space. We’re focusing on being on obsessively customer centric, ensuring the individual customer needs are taken care of. These factors have had a big bearing on the investors’ decision to bet on us. We are thankful for the timely support from SAIF Partners and India Quotient for helping us execute our growth plans.”