CIO's Shopping Guide

Want to sell solutions to corporates? Learn what investments leading
companies are making in their IT infrastructure and what qualities their CIOs
are looking for in their suppliers

Company

Rashi Peripherals

Location

Headquartered in Mumbai with over 52 offices nationwide

MD

Suresh Pansari

Web

www.rptechindia.com

Profile

Established in 1989, Rashi Peripherals has a large IT distribution
infrastructure with 52 branch offices covering 130 towns and cities and 4,000
system integrators, channel partners and retailers across India. Out of the 52
branches that Rashi has, 32 have in place a complete service and return
merchandise authorization (RMA) setup.

Rashi distributes brands like APC, Asustek, Altec Lansing, Compex, HP, Jetway,
Lenovo, Logitech, Prolink, Netgear, SanDisk, Senao, Sony and XFX. Also the
company owns a PC brand named 'RPtech'. RPtech branded systems are ISO 9001:2001
certified and comprise high-end PCs.

In order to help them reach out to customers, Rashi Peripherals has in place
a team of business managers and product managers in Mumbai, assisted by regional
product and market communication managers across the country.

Current IT infrastructure of the company

Rashi has invested considerably into its IT infrastructure. The hardware
infrastructure at Rashi includes 80 RPtech PCs and notebooks besides a 1GB LAN.
The corporate office in Mumbai is completely Wi-Fi networked and is connected
online to all the 52 branch offices across the country.

Additionally, the central warehouse located at Vasai is networked and
connected to the corporate as well as all branch offices across the country. As


far as the software is concerned, Rashi has ERP and SAP implementation for its
production and development besides solution manager and sandbox applications.

Suresh Pansari MD-Rashi Peripherals

Proposed IT infrastructure for 2007

Rashi would continue to invest in its networking and connectivity this year as
well. The idea is to connect all vendors and partners into their system as soon
as possible. So its ERP and SAP implementations would be integrated on to the
partner systems to enable ease of transaction. Also, Rashi would provide
partners with the required hardware infrastructure, be it servers or PCs.

Current systems suppliers

Systems for Rashi come from its own in-house production as also from other
vendors like HP and Lenovo. HP and Lenovo especially supply assembled PCs and
notebooks.

Qualities they look for in a supplier

Their suppliers must ensure quality of the product delivered, offer timely
deliveries of all products and also good after-sales and support services.