Comverse launches billing and customer management solution

New Delhi

June 3, 2008

Comverse announced availability of the Comverse ONE Billing and Active
Customer Management solution-a customer care and billing solution built around
a single data model and a single product catalog, allowing seamless support for
both multi-service and payment convergence all through one system. This approach
uniquely gives operators the ability to use one system to manage all subscribers
consistently, regardless of payment or service type, as well as accelerate the
launch of new offers and promotions.

The Comverse ONE approach can lower costs, accelerate time to revenue and
improve the customer experience. Since the end-to-end functionality is built
around one data model and one product catalog, integration points are removed,
reducing deployment time and cost. Comverse ONE can be deployed in a variety of
ways to meet unique operator needs. In addition to supporting pure-play prepaid,
pure-play postpaid or hybrid prepaid/postpaid, an operator can also deploy
Comverse ONE to support postpaid subscribers with real-time credit control; to
support prepaid subscribers with order management and customer care; or to
support any combination of prepaid, postpaid and hybrid accounts. Any deployment
mode can be efficiently evolved to add capabilities over time to meet phased
business transformations or changing business needs. Because all modules are
based on the same architecture, upgrades and evolution are swift and
cost-effective.

“Convergent, real-time charging is vitally important to fully support and
monetize next-generation services, as well as to provide operators with the
flexibility for key differentiation through personalization, bundled offers and
multiple pricing models,” said Norbert Scholz, Research Director, Gartner.

Speaking about the new launch, Howard Woolf, President, Comverse Converged
Billing Group said, “We understand that operators need to simplify operations,
lower costs and decrease the complexity associated with use of disparate
systems. Comverse is in a unique position to address these business issues with
our customers.”

The solution is an evolution path for existing customers, and delivers
comprehensive BSS functionality from real-time rating, charging, promotions and
session control, through active customer management-including self-service and
order management-to billing and financials, mediation and content partner
settlements; all based on the same architecture.