Domino's 18 Cr Customers' Data Breach - What Steps Should You Take?

Domino's India has experienced a massive data breach that has exposed 18 crores of orders made by email or phone from the outlet. The attackers have also made a dark web page where the entire details of the customers are reportedly being pulled by simply typing their phone numbers or email addresses. Their phone number, email address, details of the orders are visible on the dark web page. The dark web page itself has been viewed over 5,60,500 times and has a search count of over 3,05,09,200 searches, according to reports.

What Should You Do?

If you are among those affected by this data breach, there are some steps you should immediately take.

Prakash Bell, Head of Customer Success and SE Lead, India & SAARC, Check Point Software Technologies  has suggested the following steps the affected customers should take - 

• Change all your passwords immediately, particularly those to accounts that may be linked to the breached organisation.
• Be sure to use a strong passwords. A password manager can help you with this.
• Enable two-factor authentication, which essentially is a 2-step verification process.
• If you believe your personal credentials such as social security or driver’s license information has been leaked, apply for a new one with a new number through your relevant local authorities
• If your credit card details have been stolen, contact your bank to block your credit card and replace it with a new one.
• Be more vigilant when it comes to trusting links in emails and SMSes sent to you, especially if your email address or mobile number has been leaked. Scammers could use this for phishing attacks. In addition, be mindful about scam calls.
• Install security software on your devices to protect you from malware, prevent data theft and keep you safe while you visit sites and transact online.

Dipesh Kaura, General Manager, Kaspersky (South Asia) said, "India has seen numerous instances of organizations becoming a victim of a data breach incident in the recent few years. These data leak incidents took place due to many factors and not just because of the lack of security at the organisation's end. It is important for businesses to understand the factors that can cause a data breach in order to be fully prepared to prevent an incident, or mitigate the risks caused by it. Businesses who are a victim of a data breach today not only are responsible to protect their consumer's data, but also prevent it from being misused by the cybercriminals as an aftermath of a data breach.

Anyone can be at risk of a data breach — from individuals to high-level enterprises and governments. More importantly, anyone can put others at risk if they are not protected. In general, data breaches happen due to weaknesses in technology and user behavior. While enterprises build a robust security infrastructure for their networks, they often fail to protect themselves from the two other equally important aspects - human error and third party services/ providers. The weaknesses in technology can be either at the organisation's end or it can be a security flaw of the third party/ supply chain provider of an organisation."

Those affected may take the above suggested steps and immediately contact the relevant authorities.

Also Read - Here are Some Tips to Identify Fake Online Trading Apps-DQChannels