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Frost & Sullivan awards Indian UPS industry

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DQC Bureau
New Update

Emerson Network Power has bagged both the product line and customer service leadership awards in four verticals -
telecommunications, hospitals, IT/ITES/data centers and large enterprises at the Frost & Sullivan "Voice of
Customers"  awards for the Indian UPS industry. Besides these, the company also won the customer service leadership award in the
banking, insurance, and NBFC segment. 

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American Power Conversion (APC) won the top honor as the "most preferred MNC brand". The company also clinched
both the product line and customer service leadership awards in the education and SOHO/SME/small-medium IT companies
segments. 

In the "most preferred Indian UPS Brand", D B Power Electronics emerged the winner apart from being recognized with the product line leadership award
for its commanding presence in the manufacturing segment. On the other hand, Numeric Power
Systems bagged the customer leadership award in the manufacturing segment apart from being presented with the product line
leadership in the banking, insurance and NBFC segment. 

The "Voice of Customers" awards recognize the outstanding efforts of industry participants that have earned customer
acceptance and market leadership.

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The award recipients were identified after a rigorous national-level research conducted among various UPS end-user
categories such as telecom; industrial/manufacturing; IT & IT-enabled services (ITES), and data centers;
large enterprises/commercial institutions; and small office home office/small- and medium-sized enterprises (SOHO/SME). The
survey also included end users in prominent service sectors such as banking, insurance &
non-banking financial companies (NBFCs), education and hospitals. 



CyberMedia News

Mumbai

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