Gates' exit not a big deal for Microsoft

New Delhi

July 31, 2008

It's finally happened. Friday was Bill Gates' last day as full-time Microsoft
employee.

It isn't, of course, a shock. It's possibly the best-planned, and definitely
the best-publicized transition in recent corporate history.

In 1998, Gates' long-time business partner Steve Ballmer became acting
president of Microsoft. In January 2000, Gates handed over the reins of chief
executive to Ballmer, becoming the chief software architect. And two years ago,
on June 15, Gates stepped down from there, handing over to the then CTOs Ray
Ozzie (chief software architect) and Craig Mundie (chief research and strategy
officer).

And he announced his plan to leave Microsoft as full-time employee in two
years. The two years are up.

As of July 1, Gates becomes a part-time employee, turning his full-time
attention to the Bill and Melinda Gates Foundation, which now has nearly $38
billion in assets.

Ballmer has driven Microsoft rather firmly for over eight years now: a man
compared to GE's Jack Welch-leader with a mission, though not a visionary
founder.

In that sense, Gates' 'final exit' is not as big a deal for Microsoft as it
might sound. And it's not quite a final exit, for Gates does remain the chairman
of the board, giving him tremendous influence over Microsoft and its direction.

Yet, there is no other company I know of that is as closely identified with
its leader, and that will not easily change. The mystique around him just does
not die down, even if he's no longer the world's richest man after holding on to
that title for over 12 years. (He was number three on the most recent Forbes
list, after friend and investor Warren Buffet and Mexican telecom tycoon Carlos
Slim).

By all accounts, the transition wasn't that smooth. It took years to figure
out who was reporting to whom between the top two, and the boardroom or meeting
room arguments between the two were famous. Even though, way back in 2002, Gates
called Steve the No 1 guy.

"I'm the No 2 guy-I have a strong voice and recommendation, but Steve
has to decide."

Yet, the transition is finally through, not just at the top slot but also in
the technical expertise arena.

Craig Mundie is a very capable Microsoft veteran, and will lead long-term
projects involving high-power computing applications, education and on processor
and infrastructure support. Ray Ozzie, inventor of Lotus Notes, will drive the
crucial web-based strategy for Microsoft.

These are not easy times for Microsoft. The software giant no longer poses
the kind of threat it used to some five or ten years ago. Microsoft is no longer
the name that would unleash terror in any new area where the company was rumored
to be entering. That honor is probably better suited to Google today. And the
Redmond giant has a host of challenges: competition from Google, a nearly-failed
internet and search strategy, a failed attempt to buy Yahoo!, a Windows release
that isn't quite a success.

Even so, Gates leaves the company stronger than ever, in many ways. It has
over nine-tenths of the desktop OS and office software market. It's made its
presence felt on the mobile platform, though it's a young player in the field.
It's enormously profitable.

As Ozzie said in an interview: "If there had to be a time that Bill
transitioned out, we couldn't have set it up better than it is right now."

And that's a lesson for chief executives everywhere: a long-term, transparent
transition plan, and transition from a position of strength.

I recall an Intel employee event in Santa Clara where employees made Paul
Otellini and Craig Barrett sit, eye-to-eye, on stage, and sang to Barrett, then
66, on behalf of Otellini: "How can I miss you so, if you don't go? How can
we grieve, if you don't leave?"

Gates has done it all: from vision and foundation, to creating and running an
enormously successful company, to handing over the reins to a business leader,
to planning a long-term, transparent transition, to stepping down when the going
was good--to run the world's biggest philanthropic foundation.

For all his squeaky voice and teenage mannerisms, he's proved his mettle as
one of the greatest leaders our times.

(Roy is Chief Editor of CyberMedia's Business Publications)