IBM introduces messaging solution for "deskless" users

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DQC Bureau
New Update

IBM India has announced the availability of its Lotus Workplace Messaging, a Web-based messaging tool that can help
organizations to cost-effectively extend enterprise messaging to workers without a dedicated workspace or
current e-mail access. Lotus Workplace Messaging provides a scalable, reliable solution at a fraction of the cost of a traditional enterprise
messaging system. 

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Lotus Workplace Messaging is designed for "deskless" workers within an organization, such as factory floor workers, shop
assistants, airline employees and other workers that typically do not have access to e-mail.
This set of users tend to send and receive a lower volume of messages compared to traditional office and knowledge workers, and they require an
intuitive solution that is easy to use and needs little or no training. 

Using shared workstations or kiosks, deskless workers can now use e-mail to send and receive company information, such as
human resources updates, schedules, security bulletins and payroll information. Built on open standards, Lotus Workplace
Messaging can be integrated with a customers' existing messaging infrastructure. Lotus Workplace Messaging runs
on the IBM WebSphere Internet infrastructure software and uses it's DB2 Universal Database
"Nearly half of the companies we've surveyed have told us that a significant percentage of their employees have no access to email, either because of job
function, location or other factors. But as e-mail becomes more and more critical to productivity and business results, companies need a

cost-effective way to extend e-mail to their entire employee base," says Tapan Mehta, Country Manager, Lotus Software, IBM India. "The Lotus
Workplace Messaging Solution gives companies a cost-effective, secure method of extending e-mail to the large population of deskless workers, while
reaffirming IBM's position as a leading provider of messaging solutions for

the corporate world," adds he.

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