IBM self-healing software tackles IT complexity

Building on IBM's
initiative to help companies reduce the inherent complexity of IT environments,
IBM announced a series of 'self-healing' software products that can
automatically find and fix problems before they slow down an online business or
cause a company to lose valuable customer information because IT systems freeze.
The software marks the next wave of self-managing, autonomic technology from IBM
by proactively healing technology problems.

The new IBM Tivoli
software can pinpoint and then reach out to solve problems, such as repairing
Internet logjams or bringing systems back online after a power outage. This
sidesteps the time-consuming task of finding and fixing glitches that naturally
occur in complicated, intertwined systems, allowing all kinds of businesses -
from mid-sized retailers to multinational insurance companies - to safely and
completely manage their online applications.

ALAN GANEK New autonomic computing software automatically finds and fixes problems

Similar to how the
body's autonomic nervous system can heal a broken bone without conscious
thought; IBM's new self-healing software heads off slowdowns and service
interruptions - before consumers move on to other web-based businesses in
frustration, for example.

The task of
troubleshooting system crashes and breakdowns can take teams of IT specialist
hours or even days as they manually pore over error logs to trace problems,
step-by-step, back to the point of failure. In fact, IT analyst firm Enterprise
Management Associates estimates that determining the cause of a problem can take
50% to 80% of an IT staff's time, while 15% to 20% of their time is spent
repairing it.

Launched in 2001, IBM's cross-industry autonomic
computing initiative has worked over the past four years to radically simplify
IT management, and the underlying infrastructure, by automating processes and
building intelligence into systems themselves, helping to move businesses toward
environments that are self-managing. IBM has built the broadest portfolio of
autonomic-enabled products, services and solutions in the industry, with more
than 475 self-managing autonomic features in 75 distinct IBM products.

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