/dqc/media/agency_attachments/3bO5lX4bneNNijz3HbB7.jpg)
Follow UsIBM announced that it has signed a
center agreement with iYogi. The implementation will enable iYogi
to
scale its hardware infrastructure to address the growing business
demand for its remote tech support services across the globe. IBM's
solution will provide a reliable infrastructure for iYogi's Global
Delivery Platform to meet its requirements in the midst of rapid
growth.
“As the world's fastest growing
provider of comprehensive online technical support, we have ambitious
growth plans. We are confident that our partnership with IBM will
provide us with the competitive advantage. We need to maintain our
leadership position,” said Ravi Neb, VP-Technology, iYogi. “IBM's
engagement with iYogi has been deep and thorough, right from
understanding our business growth objectives to designing a
customized solution that would help us, as we scale our delivery
across multiple geographies and an exponentially larger customer
base. I have personally enjoyed working with IBM's experts in
designing and building this globally benchmarked, standardized,
scalable and energy-efficient solution that will support our dynamic
growth plans effectively,” he added.
Kumar, VP and GM-Global
Technology Services, IBM India/South Asia, said, “Today, it is
imperative for companies across the board to have solutions that will
help them achieve greater operational efficiency and save costs.
iYogi's choice of IBM as a preferred IT infrastructure services
partner re-affirms our undisputed leadership in this space and
commitment to our clients' success. Our consultative approach,
competitive pricing and understanding of the client needs puts us way
ahead of other competitors. We leveraged all our capabilities to put
forward a solution that meets iYogi's requirements.”