Interaction - Amit Singh, CEO, Teliolabs Communications

Amit Singh, CEO, Teliolabs Communications develops AI and IoT enabled products. Here he discusses the evolution of Smart tech.

What are the new evolutions in system design and IT process implementation and support in 2022?

Amit Singh - Following are some trends in this field -

Hyperautomation

The use of advanced technologies such as AI, ML, RPA, to help automate tasks that were once completed by Humans is referred to as Hyper-Automation. Key components of Hyperautomation include RPA, BPM, ML, Advanced Analytics. With Hyperautomation, organisations can move past the limited benefits of a single digital technology, this helping achieve scale and flexibility in operations. Moreover, it helps improve employee productivity, help organizations integrate digital technologies across their processes and legacy systems, boosts revenue and reduces costs through powerful analytical tools and capabilities, thereby optimizing the deployment of resources.

5G and beyond  

Improvements in Data connectivity and wireless technologies such as the 5G and Wi FI 6 will set the premise for intelligent and connected environments and extend beyond just smartphones.

Going Green - Sustainable Tech 

As consumers are becoming more eco-conscious,Tech startups are finding ways to innovate in sustainable tech, to conserve local ecosystems, to protecting natural resources and biodiversity.  This will help shape a more resilient economy by enabling efficiencies, data collection and analysis, as well as new designs and materials. Key trends to watch out include Electric Public Transportation, LED Lighting, Carbon Capture and Storage (CCS) systems, Renewable Energy Storage, Electric Fleet Trucks, Emission-free Power such as wind turbines, floatovoltaic solar panels etc.

Connected Industry – IOT, AI and Edge Computing 

How are Smart techs such as IoT, AI & ML etc are being used in system design and IT process implementation?

Amit Singh - Following are some developments in the Smart Tech segment -

• AI will move from experimental to essential technology platform. Intelligent machines will find a way into common life. This could possibly be the most disruptive, yet transformative technology ever developed.
• Virtual Reality for Corporate use such as in healthcare devices, education, training, and manufacturing will have a profound impact on the amount of data being generated and the type of files, with a sharp increase in the amount of video data
• IOT Device proliferation will lead to its appearance in smart homes with connected lights and smart refrigerators, wearable technologies and industrial uses like waste management, traffic, and safety monitoring
• Augmented Reality will hit Retail Stores and make the customer experience easier than walking into a store
• Cost-effectively store video forever, hence, allow video data to be stored for months, years or even forever at low costs by moving to other media like low-end NAS, tape and cloud storage
• Alternatives to cloud computing such as Edge Computing, will be able to process huge amounts of data in real time and send only archived or summary data to the data center or cloud
• New Data-Thinning Techniques will help handle massive amounts of data being generated, keeping it local for analytics and AI, moving it to low cost storage tier etc.

What is the reception of these trends in smart techs by the clients in the market?

Amit Singh - In 2022, MSMEs will have a huge opportunity to leverage the modern technology trends and help uplift the socio-economic sectors of India. Technology innovation gives customers a quality experience and can help in creating an informative online presence. Additionally, technology is a low entry barrier for MSMEs to enter and compete with large business tycoons to carve out a niche for themselves in the marketplace. Conventional businesses are now warming up to the concept of new digital technologies as they understand their benefits better.

How can the MSMEs adopt new methods of system design and process integration given their limited resources?

Amit Singh - The Ministry of MSMEs offers learning programmes and schemes to help MSMEs adopt the digital technologies. They also have an online portal, Udayam, that help to register and gain information on the various government policies.