Interaction - Sidharth Kulbhaskar, Founder & Director, Myla.in

Sidharth Kulbhaskar, Founder & Director, Myla.in talks about giving home services to the clients.

What kind of services do you offer to the clients? Is it service at the clients' door or do they have to come to your service centres?

Sidharth Kulbhaskar - Myla.in is a home services start-up that bridges the gap between the individual and small-scale service providers and the customers looking for quality service in the comfort of their homes. Myla.in has taken advantage of rapid urbanisation, leading nuclear families with higher disposable incomes but less leisure time. Families want hassle-free service providers at their beck and call. In the extensive vault of services, Myla offers Home Salon Services, Home Repair Services, Cleaning & Sanitisation, IT Repair Services, Learning & Tutoring, Taxation & Corporate Consultants among others.

How do you ensure quality service in time?

Sidharth Kulbhaskar - We onboard skilled service providers and our smart interface strategically sorts and then shows the nearest available workers in accordance with the demanded service. Through these measures, we are able to provide a very fast service that is executed by professional service personnel.

What are the non-metro locations where you operate? 

Sidharth Kulbhaskar - Myla.in is active in 20+ cities in India such as Agra, Ahmadabad, Bhubaneswar, Chandigarh, Dehradun, Faridabad, Ghaziabad, Gurugram, Gwalior, Indore, Jabalpur, Jaipur, Jamshedpur, Kanpur, Lucknow, Meerut, Nagpur, Noida, Patna, Prayagraj, Pune, Ranchi, and Varanasi.  Myla.in has also a robust global footprint across UK, US, Canada, Singapore, Australia UAE among others.   

What has been your expansion strategy?

Sidharth Kulbhaskar - As of current books, Myla.in has successfully completed 20000+ orders and collaborated with 5000+ vendors who are a part of this platform. Presently bootstrapped, the company aims to raise $10 million in funding in the near future. For further digital expansion, Myla.in will be launching Myla's SuperApp that will be available on both iOS and Android smartphones empowering users to use our services on the go.

What are the challenges you face in this work? How do you resolve them?

Sidharth Kulbhaskar - Any startup journey is a mixed bag of learning new things and challenges. But one major challenge I encountered was understanding the demand for home services in smaller cities. Though the response rate from Tier 1 cities has been exemplary, the same expectation from Tier 2 or Tier 3 cities was difficult to assess.

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