Kingston, source for memory products, recently announced the appointment of RPTech Care Center, a service division of Rashi Peripherals Pvt. Ltd., as its strategic National Service Partner for India, with immediate effect. This strategic alliance is meant not only for improving the customer’s after sales experience but also is in line with Kingston’s belief of not compromising on quality. With more than 50 owned centres throughout India, RPTech brings its reach and expertise in customer management, to provide the best one stop solution for Kingston and HyperX customers.
Kingston has the highest value for both, quality of products and customer service. The brand resonates the same philosophy with this alliance and is a constructive step towards providing hassle free service for customers. With RP Tech’s professional and organized service centers all over the country, customers can get functional screening done on the spot. This means a faster response time and faster problem redressals. Kingston and HyperX customers can now get free App based updates about service and products on their Android devices. Kingston will continue providing free technical support to even the non-customers.
Commenting on the tie up, Vishal Parekh, Marketing Director – India says, “We area renowned brand globally and have believed in adding value to achieve customer delight. We believe this partnership with Rashi Peripherals is a positive step to empower our customers with more options and reduced turnaround time. We are sure the channel and end users will appreciate it.”
“Rashi has strong service capabilities and systems in place, and I am sure RPTech Care Center will add value to the worlds No 1. Memory Company – Kingston”, said Kapal Pansari- Director, Rashi Peripherals.