How LogMeIn is ensuring business continuity of organizations amidst the COVID-19 pandemic

The world is witnessing a global slowdown due to the COVID-19 pandemic. This has led to business disruptions, crashing markets, and huge financial losses. With that, most organizations are reviewing their remote workplace policies, which demand collaboration and data security procedures.

LogMeIn, one of the world’s top public SaaS companies, has recently launched Emergency Remote Work Kits for emergency workers who are putting their lives at stake to serve the larger population during this pandemic.

Emergency Work Kit has been designed to consist of three LogMeIn products namely, GoToMeeting, GoToWebinar, and RescueAssist. GoToMeeting and GoToWebinar are unified collaboration products that help organizations as well as individuals to conduct online meetings and online marketing events.

RescueAssist is an IT support product that helps organizations in terms of remote support for their employee base from any location. RescueAssist is the choice of IT professionals who demand intuitive and easy-to-use remote support.

Emergency Remote Kits is Free for three months for LogMeIn customers and sectors like Health Care Providers, Educational Institutions, Municipalities, and Non-Profit Organizations.

“We launched Emergency Remote kits in the middle of March and we saw unprecedented usage go up. But we now see that the demand is increasing even more, especially due to some of the security concerns which are coming up in the market. We are now witnessing some rebound in the demand for our products. Hence we're providing Emergency Remote Kits for free until June”, said Rahul Sharma in a Video Interview with DQ Channels.

Work on Low Bandwidth

While using an online meeting tool from any device requires good bandwidth, those who are working in Tier-II or Tier-III cities or using smartphones to join a meeting expect not to face any clumsy experience.

GoToMeeting has a mobile version called a commuter mode. The commuter mode knows if the user is joining the meeting through a smartphone or a tablet with 4G/3G connectivity. Therefore, it automatically removes all of the non-essential applications running at the backend that might consume or choke the bandwidth. The tool only accepts the audio of a user and also turns off all the web cameras when users log into a meeting as privacy and security aspects are of paramount importance.

Furthermore, while using a PC or laptop on low bandwidth, the tool turns off the webcam in the background. Also, the users are alerted on the applications taking up system bandwidth resources. Users can further enhance the meeting experience with all the assistance assembled on GoToMeeting.