Netlink Business Systems: Keeping an eye on SMBs

New Delhi-based Netlink Business Systems has managed the break the spell of
negative growth in from 2001 to 03 and for the second year running posted
positive growth rates. In 2004-05 it grew its business by 58% to post a turnover
of Rs 71 crore.

Rs 10 crore of the overall revenue came from services. 50% revenues come from
ITES, 15% from hospitality and 25% from insurance segments. This year, the
company is planning to enter the banking vertical as well.

The solution provider geared itself to focus towards warranty support and
services for IBM, HP Cisco and Microsoft with network management. In the last
three years the company has emerged as a strong player in the IT infrastructure
management space and reaped benefits of TIIMS, a solution that it developed a
few years ago. TIIMS contributes Rs 10 crore of its total revenue. NetLink
received 35 new engagements for TIIMS last fiscal.

Netlink is aware than manpower is the biggest asset that will propel its
growth plans. Currently total strength of the company 175 people, with almost
18% annual recruitments.

Last fiscal Netlink added Aviva and Max New York life to its customer list.
The other Indian clients it boasts of are General Electric, Bechtel, Asea Brown
Boveri, Oberoi Group of Hotels, Jamia Millia Islamia University, NIIT, Tricon
Restaurants, ITC Fortune, Ericsson Communications, Hotel Le Meridien and Hewitt
Associates. Since the company set its base in Malaysia, it has also managed to
build a strong customer base there as well including Tanco Resorts Berhad, Astro,
RHB Bank, Maxis, NTT MSC, and DHL Worldwide.

It set up a data migration and data warehousing company, Netlink Information
Systems (NIS), in Detroit in February 2005. It has signed up with its peer, Iris
Computers, to set up call centers in the country, under the aegis of Netlink
Ranve India (NRI). This Rs 10 crore division has chalked out an expansion drive
involving the launch of three vortals and a slew of software products for which
it will more than double its development facility.

It is also making a major push to develop a strong operations base in
Malaysia where it is providing value-added IT consulting. Towards this, NRIL has
floated a Malaysian subsidiary called NRIL Sdn Bhd, located in the Malaysian
multimedia super-corridor. NRIL is now in advanced stage of talks for a tie-up
with the Malaysia-based Tanco Group, which owns several resorts.

NRI has also signed an MoU with Malaysia's second largest University Putra
Malaysia to work together in areas of IT consultancy, networking, system
integration, enterprise-wide solutions, software development and high-end IT
training.