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Netpro spreads Tentacle

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DQC Bureau
New Update

Netpro Technologies, a new venture delivering end-to-end business solutions, has launched Tentacle - a complete customer life-cycle management
solution for the financial community.

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According to the KR Venkataraman, Director-International Marketing, Netpro Technologies, Tentacle is ideal for companies
in the financial sector seeking to tap retail market potential and support multiple distribution
channels across the country.

The company plans to sell the products through channels. "We are talking to number of channel partners who specializes in the financial sector," say
Venkataraman adding, "Our long-term policy will be to work only through partners and for this we will be appointing four to five channel partners
selectively in the metros."

The base price of the product is Rs 3.5 lakh which includes the server and 10-user licenses. Additional licenses are sold in
packs of 10-users, at a cost of Rs 15,000 per user. In the first year, Netpro hopes to sell at least 20 units of Tentacle.
Talking about the features of the product Venkataraman says, "The solution is highly reliable and scalable, delivering the flexibility necessary to
effectively scale the demands on the call-center as the business grows.

Tentacle is easy to use, deploy, maintain and integrate as it is built on Microsoft .NET platform"
According to him, Tentacle helps maximize each new business opportunity by effectively tracking each inquiry until fulfillment. Tentacle support for
multiple distribution channels, integrates field functions with call-center functions to ensure all service and sales leads are tracked and
fulfilled seamlessly. Tentacle can be easily extended, integrated, customized to
ensure seamless operations.

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NELSON JOHNY

MUMBAI

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