Partner of the Week: TechGyan- Mumbai

Mumbai based TechGyan is a worldwide award winning Technology and Consulting Services Company. TechGyan provide Cloud based Productivity Solutions like Office 365 and Azure to Small & Mid-sized Indian and International Customers and Gold Certified Microsoft Cloud Partner.

Focus Area so far

TechGyan has been focusing on the Cloud over past few years. Company has developed good expertise on the Productivity Platform by deploying many Projects.  So the core area was moving Customers to Microsoft Office 365 and selling Office 365 Licenses along with Deployment Services.

”In July 2017, I went to Microsoft Inspire at Washington. There I saw a great focus from Microsoft on Security. I also realized that Office 365 selling was becoming a commodity. So once I was back in India, I spent some time with our Team to develop strategies for growth”, said Suresh Ramani, Director, TechGyan

Focus Area for Future

1. Security & Compliance practicearound Microsoft Platform Solutions
2. Managed Services around Microsoft Office 365. This would deliver continuous improvements to Customers at a predictable cost
3. Productivity Solutionslike Email Management ; Document Management ; Time Management ; Task Management ; Knowledge Management.

TechGyan have good traction on all the 3 initiatives and have deployed some very interesting Solutions. One of them is highlighted below. This was deployed for a Startup offering Financial Services who started operations in November 2017 with 7 users and in 4 months scaled up to 40.

Business Challenges (top 3):

1)      Scalable and Cost Effective Solution : Being a startup, there was a need for a  Communication and Collaboration  Solution with which one could start with minimal investment but which had ability to scale up quickly, while ensuring it met the regulatory requirements.

2)      Employee Productivity: There was a need for tools for Employees that allowed them to work unhindered by technology and at the same time ensuring that both Data and Device was always secure.

3)      Business Intelligence and regulatory Compliance:  Being a Startup in providing Consulting Services, there was a need for easy to use Business Intelligence and Analytics tools which could do predictive analytics. Also there was a need for systems and tools to ensure Compliance while at the same time retain Productivity.

Microsoft solution deployed:

Microsoft 365 Business Stack used as follows:

1) MS Exchange and Skype for Business for Communication

2) Teams, SharePoint , OneDrive , MS Project Online , Visio Online for Collaboration.  3)  Power BI for Analytics

4) Microsoft Intune and Windows 10 Pro for Device Management and Security

Immediate benefits:

1)   Agility. We were able to quickly deploy new devices Windows Auto pilot , which was a part of Microsoft 365 Business .

2)   Security. From Day 1, we were able to provide Security across 3 main areas of cyber attacks: 1) Email 2) User 3) Device .

3)   Productivity . By providing a complete Solution across Communication , Collaboration, Data Analytics and Security , we were able to ensure that the Employees were highly productive.

4)   Managed Services: All our deployments were backed by Annual Managed Services which meant that Customer got World  Class Support .

 End customer benefit

The Customer benefits can be classified into following areas:

1)   Increase Employee Productivity.The  specific tools we provided in our Solution Stack , like Windows 10 Pro devices ; MS Office 2016; Teams ; OneDrive ; SharePoint ; Project Online ; Visio Online , all these made the Employees more productive .

2)   Improve Customer Engagement. Our Customer was able to provide better service to their Customers making use of specific tools we provided like Windows 10 Pro powered devices; Exchange for Email; Skype for Communication and Shared Document folders of One Drive

3)    Increase Operational efficiency. The Power BI helped our Customer get powerful insights into operational models and gave a platform for advanced analytics Solution.

TechGyan is positive for next 12 months having tasted success with this strategy, Techgyan intend to go deeper into Security & Compliance while at the same time scaling up our Azure Practice.