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GoTo Partner Programme Empowering B2B Ecosystem in 2025

GoTo is a SaaS and cloud-based services provider working with resellers, MSPs and SIs in India and is looking forward to strengthening its partner strategy in 2025.

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DQC Bureau
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GoTo Partner Program Empowering B2B Ecosystem in 2025

GoTo Partner Program Empowering B2B Ecosystem in 2025

GoTo, an IT management and communication solutions provider, has a profound partner program. Designed for the channel partner ecosystem, the program offers a framework for collaboration, enabling partners to deliver innovative solutions to their customers while driving growth and profitability.

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The GoTo Partner Program is designed to meet the various needs of its partners, ranging from resellers and managed service providers (MSPs) to technology alliances and consultants. The program provides a suite of tools, resources, and incentives to help partners thrive in an increasingly competitive market.

Some of the Features of the GoTo Partner Program

1. Onboarding and Training

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GoTo has a simple onboarding process; partners can join the program and start selling its solutions with a few steps. Partners gain access to training resources, including webinars, certifications, and product demos, ensuring they are well-equipped to address customer needs.

2. Partnership Tiers
 
The program offers multiple partnership tiers, allowing businesses to choose a level of engagement that aligns with their goals. Whether a small IT consultancy or a large enterprise, GoTo provides different benefits at each tier, including higher margins, marketing funds, and dedicated support.

3. Sales and Marketing Tools

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GoTo's suite of sales and marketing tools to accelerate their go-to-market strategies. From co-branded collateral and lead generation programs to tailored campaigns, the program assists partners with the resources needed to attract and retain customers.

4. Dedicated Partner Portal
   
The GoTo Partner Portal provides real-time access to sales data, performance metrics, and deal registration tools, enabling partners to manage their business efficiently and track their progress.

5. Incentives and Rewards 

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GoTo offers a range of incentives to reward partners for their performance. These include rebates, bonuses, and exclusive access to promotions, ensuring that partners are recognised and rewarded for their contributions.

6. Technical Support and Enablement

Partners receive priority technical support and access to GoTo's team of experts. This ensures that they can resolve customer issues quickly and maintain high levels of customer satisfaction.

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GoTo 2025 Partner Strategy

Yvette McEnearney, Senior Director, Channel APAC, shared her vision for the year 2025:

"GoTo believes that the foundation of real business success lies in strong, transparent, and mutually beneficial partnerships. Our 2025 partner strategy in India is designed to empower our partners and foster a collaborative ecosystem that drives innovation, resilience, and growth for businesses of all sizes. The GoTo Partner Network is built to enable success through comprehensive resources such as quoting, training, marketing, analytics, and technical support. We focus on tailored onboarding, regular sessions with channel and pre-sales teams, and ongoing enablement through webinars and updates, ensuring our partners are equipped to meet evolving market demands. Leveraging our channel network, we aim to enhance service delivery, supporting customers on their tech-fitness journey, driving operational efficiency, elevating customer experiences, and achieving a competitive edge.

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As the SaaS and hybrid work models gain traction, we are committed to broadening our market reach through regionalised approaches, co-creating with partners, and addressing the unique needs of SMEs and large enterprises alike. Our vision is to ensure our partner ecosystem is an extension of GoTo, delivering value, innovation, and secure solutions that empower businesses to thrive in the future.”

Conclusion

The GoTo Partner Program is working closely with the channel ecosystem for businesses to align with IT and communication solutions. By offering a flexible framework, GoTo is assisting its partners to deliver added value to their customers while achieving their own growth objectives. As the B2B landscape continues to evolve, the GoTo Partner Program is working on a strategic pathway to succeed in the digital age.

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