Pricing Info Please!

www.dynacons.com

Established in 1995, Dynacons Systems and Solutions Ltd provides services like
systems integration, networking solutions, web­enabled software development,
Internet and e-mail solutions, enterprise business solutions and network
security.

Its web site www.dyna-cons.com has been divided basically into seven segments
called ´Home,´ ´About us´, ´Products´, ´Services´, ´Software
Solutions´, ´Dyna Clinic´ and ´Investor Services´. One can find job-related
and contact information in the ‘Home’ segment.

However the contact details do not have the address or telephone numbers but
just the e-mail address. This section also offers the site-map and a further
link for registered members.

The second segment ´About Us´ has links like ´Profile´, ´Manpower and
Infrastructure´ and ´Clientele´. The ´Profile´ segment gives an
introduction to the company, right from the inception stage till date. The web
designers could have combined the ´Profile´ and the ´Manpower and
Infrastructure´ section into a single section as the latter has information
about the owners, manpower and infrastructure of the company.

The next segment is the ´Products´ segment. This segment offers
configuration details of various hardware products sold by the company. However,
the promoters have forgotten to include price list of products.

In this segment there is a link called ´Build Your Dream PC´ that allows a
customer to choose the components of a PC according to his requirements. On
submitting his requirements he can view the total price of the PC along with
price list of individual components.

In order to check out the response of online ordering system, an order was
placed for a PC through this segment. Immediately after the form was submitted
an e-mail was received from the web master saying that the company would get
back soon. But there was no response from it even after two weeks of placing the
order.

Information on communication services made available by the company can be
seen in links of ´Services´ segment. The ´Software Solutions´ links to
information on the subject. Most of the links in this segment are still under
construction.

The ´Dyna Clinic´ segment gives information on maintenance and after-sales
services facilities. Financial reports can be seen in the ´Financial Result´
link available in the ´Investor Services´ segment. Shareholders of the company
can make inquiries through the form in the ´Post Your Queries´ section.

www.ockamindia.com

Ockam Infotech Pvt Ltd, a Mumbai-based company that was earlier known as
Ockam Systems, was established in 1990. It offers a wide range of computing
products including PCs, high-end servers, workstations, peripherals,
consumables, solutions for networking, connectivity, networking products and
many more.

The home page of www.ockamindia.com gives a feel that the web site has been
done quite professionally. The links available on the web site are ‘The
Company,’ ‘Contact Us’, ‘Our Products’, ´Awards and Achievements´,
´Retail Showroom Presence´, ´Associations´, ´Customer care´, ´Our
Esteemed Client List´, ´Coverage´, ´Events´, ´Technological Updates´ and
´Client Feedback.´

A brief introduction is given about Ockam Infotech Pvt Ltd in ´The Company´
link. In this link the designers have given information on products that are
manufactured by the company. This information should have been given in the
products segment of the web site with proper configuration detail and price of
the product.

´Our Products´ segment was under construction. From whatever information is
available in this section, it is clear that the promoters have just given
configuration details of products. Like many other web sites they too have
refrained from giving product prices.

A list of awards and certifications given to the company can be seen in the
´Awards and Achievements’ section. In the ´Retail Showroom Presence´
segment it is mentioned that the organization has a retail outlet in a Mumbai
suburb but a proper address of the showroom is not given. Information on tie-up
for dealership with various IT products manufacturers can be glanced in the
´Associations´ section.

Names of prestigious clientele can be seen in the ´Our Esteemed Client
List´ section. Clients can make enquiries by filling up the form available in
the ´Client Feedback´ link. No matter was found in links like ´Customer
care,´ ´Coverage,´ ´Events´ and ´Technological Updates.´

No provision has been made for ordering products online. Also, no information
about the warranty policy or after-sales service for products is given.

www.vikasglobal.com

Vikas Global Solutions is a leading solution company in the fields of software
development, Internet and Intranet based solutions, and networking solutions
based on LAN, WAN and communication fields. Its web site www.vikasglobal.com is
a very simple with not too many links and segments on it.

The home page is very attractive and colorful. But somehow the web site seems
incomplete as very limited information about the company is available. The few
links available on the site are ´About Us,´ ´Services,´ ´Careers,´
´Contact Us´ and ´Feedback.´

´About Us´ and ´Services´ sections are similar to each other as they both
give information on services provided by them. The ´Services´ section gives a
bit of information on the sister concern ´Vikas Microchip Technologies´ that
was established in 1995. In fact, in the ´About Us´ section itself information
on the history of the company and its achievements till date ought to have been
provided.

Those interested in joining ´Vikasglobal Solutions´ can go to the
´Career´ section to look for appropriate vacancies available. Nowhere on the
site has the company given its postal address and contact numbers. There are
brief mentions of places where the various branch offices are situated. The only
way one can get in touch with the company is by filling up the form given in the
´Feedback´ section.

The company has not provided with a list of hardware products nor has it
given any information about the standard software packages that are available on
the web site. Information on warranty policy of the company and after
sales-service should also be provided on the web site.

JASMINA KHANNA