Reward And Reprimand Go Hand In Hand

Attrition, especially in the younger section of the workforce, is a huge
cause of concern. It can be overcome, if companies strategically design their
organizational structure to appeal to the youth. They should be given
opportunities to grow. But at the same time, the management should not be fully
dependent on them

The credit for the consistently high performance of my company, KK Software
Solutions, goes mostly to the dedicated efforts of my employees. They have the
potential to take any challenge with full spirit. That is why, like most
solution providers, I do my best to ensure that they continue to work with me.

Most of my employees have been working with me for the last five to six
years. Nowadays most enterprises have been facing the problem of attrition.
Fortunately my company has not been affected with this virus as I give ample
opportunity to my employees to grow and nurture their talent.

Why youth skip jobs

I believe that the most common reason for attrition is that young people are
always in hunt of good opportunities and a fat salary. With the substantial
spurt in the living standards in metros as well as in upcountry cities, the
younger generation wants to earn more in a shorter time period. This is
primarily the reason behind frequent job switches.

The younger section of the manpower might be lured by big brands and fancy
pay packages for which they keep moving over to new places. But at the end of
the day they remain dissatisfied. They always find the grass greener on the
other but when they reach there, it is a mirage.

Attrition to some extent is good for companies. Because during the
recruitment process, you are likely to come across some bright and talented
people. This can be very helpful in taking the company to the new heights of
success.

Controlling attrition

While attrition is a fact in today's business scenario, it can be handled in a
way that it does not become detrimental to the company's overall functioning.
The thumb rule is not to be too reliant on one single person too much. A company
is affected by attrition most when it does not have full control over the
working methodology of their people.

I do not follow a particular HR policy to retain my employees. I give
considerable amount of annual increment to all my employees irrespective of
their performance. However, those who perform better obviously get additional
increment. I have adopted two measures to motivate my employees to perform
better and that is giving additional cash to good performers on regular basis
and appreciating them for their innovative thoughts.

Practice control

While selecting new people for the company, the things I look for in their
resume are educational qualification, knowledge in the field and technical
expertise. One important thing that I make sure while appointing new people is
the rate of their switching to new jobs. This is because you can never be sure
that the person will not ditch and run from your company as well.

Since we deal with foreign companies, we have to make sure that our employees
are technically qualified to compete with them.

New age philosophy

I have devised a philosophy of three Cs for doing business. I have now
extended it to my employees in my fold as well. This can be elaborated as
convince if possible, confuse if necessary and corrupt if nothing else works.

I always pass one message to all my employees and that is to make fair
commitment to clients and adhere to whatever you have committed. One should
never step back unless the target is achieved and make full efforts to reach the
pinnacle. I believe that it is the zeal to excel and competency that makes an
employee an asset of the company.

KK Jha

The author is CEO of KK Software Solutions, New Delhi