Department of Posts has announced Ricoh along with Telecommunications Consultants India (TCIL), as the System Integrator for “Rural Information & Communication Technology (ICT)–Hardware (RH ) ” Solution, which will enable them to modernize approximately 129,000 Post Offices through automation.
Under the Ministry of Communications & IT, the Rural ICT Project is a part of the larger IT modernization project being undertaken by the Department of Posts. The primary goal of the Rural ICT project is to improve the quality of service, provide more value added services and achieve “financial inclusion” of un-banked rural population. This will provide wider reach to Indian populace through more customer interaction channels.
Tetsuya Takano, MD and CEO of Ricoh India said, “We are honored to be associated with the ambitious project of modernization of Department of Posts. India Post is an iconic organization in India, the largest such network in the world and playing a crucial role in the socio economic development of rural India, touching the lives of common man. We are committed to fulfill the objectives of Department of Posts, and be part of the success of Rural ICT-Hardware (RH) project”.
Ricoh will be responsible for supply, installation and maintenance services of hardware, peripheral devices and operating system for “Rural Information & Communication Technology (ICT)–Hardware (RH)” Solution. The scope of work includes supply of mobile computing devices and peripherals, installation of solar UPS, connectivity to access the application by service providers along with maintenance for five years.
Manoj Kumar, executive vice president and CEO, Ricoh India said, “Ricoh India strives for excellence in all areas of its business and has been recognized for outstanding products and customer service, with an established network of service and support infrastructure across India. We are confident of delivering the best value to Department of Posts and ensure seamless integration of our products and solutions with the larger business objective of Department of Posts. We are proud to partner with Telecommunication Consultants India to equip India Post with systems and technologies to increase their efficiencies, enhance service offerings and expand their business”.