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Savex Technologies and Avaya partner to enhance Communication Solutions

Savex Technologies has recently announced its partnership with Avaya to enhance and simplify communications and collaboration.

This alliance gives Savex technologies’ partner community access to Avaya’s broad portfolio of products and services ranging from workstream collaboration and customer and employee experience solutions and gives Avaya India & SAARC access to Savex’s extensive network of over 10,000 reseller partners.

With this agreement, Savex Technologies will also set foot in the customer experience and workstream collaboration industry. At the heart of Avaya’s value is Avaya OneCloudTM, a comprehensive portfolio of contact center, unified communications, collaboration and more. with a unique hybrid delivery architecture that protects investments and enables a wide range of organizations to get the benefits of the cloud. This multi-cloud application ecosystem delivers effortless, seamless, and context-driven experiences across all touchpoints for customers and the employees who serve them.

Raunak Jagasia, Director Enterprise Business and Alliance at Savex Technologies Pvt Ltd said, “We are extremely pleased to collaborate with Avaya and leverage its evolving portfolio. We appreciate Avaya’s customer focus and believe that our strategic relationship will enable us to help digitally transform India and create effortless multi experiences with technology for organizations and customers.”

Saurabh Naik, Director, Savex Technologies also adds “Partners have always been central to our business growth strategy. As we look to expand our reach, address the burgeoning market opportunities and accelerate business growth, this partnership will enable us to provide Avaya OneCloud™ Solutions to our partner ecosystem to meet new and constantly changing customer expectations & create memorable experiences, ultimately supporting our mutual customers across the country.’’

Speaking about the collaboration, Vishal Agarwal, MD, Avaya India & SAARC said, “Avaya’s channel partner ecosystem plays a critical role in our business growth strategy. We believe that Savex has the requisite expertise, robust channel network and support capabilities to help us deliver our services to new consumer segments as we aim to extend our reach, address rapidly expanding market opportunities, and accelerate business growth as businesses are continually seeking cost-effective and agile ways to fulfil their customers’ needs.  Our goal is to expand the Avaya ecosystem of partners especially as we have invested in expanding our presence and support to our customers in new cities across India.”

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