Sybase Inc, a leading enterprise infrastructure and integration company,
announced that its database software has been instrumental in the successful
launch by the Indian Railways of its Unreserved Ticketing System (UTS). This
came at the heels of its announcement one month ago on its leadership
position in China Railway's database market. Two of the world's largest
railways are powered by Sybase technologies.
A pilot project was undertaken by CRIS (Centre For Railways Information
System), the IT unit of Indian Railways, using Sybase Adaptive Server Enterprise (ASE) and Replication Server to cover 23 stations in New Delhi
under Northern Railways. This was successfully implemented at five railway
stations in August 2002, and extended to the other 18 stations in October
2002. The new system helps to increase operational efficiency and enhance
customer service by allowing passengers to purchase their tickets up to 30
days in advance from any counter.
According to the company, the management of Indian Railways will benefit
from a computerized database of its ticket sales. Advanced planning and
rational analysis of passenger demands will be made feasible and will
improve train services to cater for customers' needs. With the success of
the pilot project, the UTS is being extended to other Indian Railways zones
phase by phase.
"Indian Railways had experimented successfully for the first time with Sybase ASE and Replication Server on its National
Train Enquiry System (NTES) and with that experience we selected the same platform for the
Unreserved Ticketing System (UTS). Both these applications require high
level of reliability and transaction handling," says A K Datta, Additional Member/IT/Railway Board, New Delhi.
"Sybase software is designed to support the demanding requirements of
transaction-intensive, mission-critical OLTP and decision support
applications, Indian Railways will be able to provide a more efficient and
user-friendly service to its customers, saving time and manpower," says Mark
Wang, Senior VP & GM, Asia Pacific, Sybase Inc.
DQCI NEWS BUREAU
MUMBAI