Symphony Services launches application managed services

New Delhi: Symphony Services announced the launch of its Application Managed Services (AMS), an integrated solution spanning the entire software application ecosystem. The new solution offers an integrated model that comprises specialized engineering teams and multiple channel touch points, and capitalizes on the dual benefits of deep application-centric knowledge and consistent managed services knowledge.

“With increasing demand to outsource application managed services to experts who specialize in economically managing complex application environments, clients today seek domain expertise, a deep understanding of the entire application ecosystem, and an alignment with business goals,” said Jerry Smith, CTO, Symphony Services. “Our new AMS solution further strengthens our commitment to deliver outcome certainty-based engineering solutions for clients that help them gain optimal performance and drive better margins,” he added.

Built on the company's engineering outcome certainty model, Symphony Services' AMS solution supports companies' increasing need for choice, value and outcome predictability. With AMS, clients can achieve optimal performance across applications and infrastructure stacks, often achieving a reduction in total cost of ownership by over 40 percent, decrease in incident count by 20 percent, improvement of application performance by 25 percent, and measurably better utilization of application features.

Symphony Services' AMS solution supports the entire application ecosystem, including system management and support, infrastructure management, application maintenance and user and production support. Delivering on all components of a comprehensive AMS solution, Symphony Services leverages best practices across product knowledge, process methodology and shared services, optimized offshore/onsite model and deep experience from applications to support infrastructure.