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Aspect Software has announced it is expanding the scope of its alliance with its partner HCL Services, a subsidiary of HCL Infosystems, a premier IT Services, distribution and digital solutions company. Under the new agreement, HCL Services will continue to drive growth in their contact center business by offering Aspect’s complete solutions and services portfolio in Singapore and Middle East regions, besides the existing partnership in India. The expanded relationship is part of Aspect’s continuing strategy to bolster its global channel presence.
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