SILVER CLUB RANK (2010-11): 1
The revival of India's largest ND in
FY11 was largely driven by its successes in telecom, government, and
consumer businesses. The addition of BlackBerry Playbook followed by
the mandate to distribute all BlackBerry enterprise solutions across
India provided further boost. The government's move to fast-track
many of its projects with the view to revive the economy also
culminated in good wins for Ingram-APDRPs, SDCs, other egov
projects, BSF-the ND gained visibly on several fronts. The third
pillar was the consumer business, on the support of leading brands
like Lenovo, Acer, and Apple. This segment could have proved to be
even more lucrative had HP- otherwise still Ingram's biggest
principal-not recorded a dip owing to change in its go to market
strategy.
Other than HP, 2 vendors-Cisco and
Microsoft-proved to be the game changers for Ingram in FY11, on a
more positive note. Cisco's contribution grew 90% on a y-o-y basis
after the introduction of the CPM model, which offered better
opportunities to tier-2 partners. Tier-1 partners now had to compete
with the new entrants on the space thereby ensuring a more level
playing field and offering better leverage to Ingram in dealing with
its partners. Microsoft injected a new lease of life into the market
with its 'Market Development Program Initiative' for the
upcountry regions. Ingram complemented by getting cities in 16 states
to develop channels and also cater to customer demand. All this
effort culminated into the upcountry region contributing 10% to the
Microsoft business pie.