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Visualan is Samsung’s 2nd service center for HDD

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DQC Bureau
New Update

Samsung has signed up Visualan Technologies to operate its second service

center for HDDs in Mumbai. Till date, only Digicom Systems was looking after the

service issues of HDDs.

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This move comes close on the heels of persistent demands by TAIT members.

Resellers in suburbs of Mumbai were complaining that they found it difficult to

get the replacements done as the other service center, which was located far

away from their location. Now with Visualan, which is located in the suburbs,

coming into picture, TAIT members have expressed their satisfaction over the

issue.

Taking further its commitment to channel, Samsung has also assured a 48-hour

replacement 40 GB HDD replacement for carry-in warranties. However, for

lower-capacity drives, the replacements would take far longer time owing to

their obsolescence.

DQCI NEWS BUREAU

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