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Zoho has introduced six new apps, three new services and seven major platform enhancements in Zoho One, the operating system for business. In 2020, Zoho One's customer growth was 60% y-o-y globally, and 104% in India, its second largest market. The new release empowers businesses to solve disjointed data challenges and close communications gaps across silos, so organisations can become more productive, adapt more quickly to remote and hybrid work model, and become poised for growth.
"The experience that employees, customers, partners and suppliers get when dealing with businesses is typically a reflection of how that business and its systems are structured internally. Today, the majority of systems are disconnected as a result of siloed solutions offered by vendors," said Praval Singh, VP, Zoho Corp. "Unification of a business requires unification of the underlying systems, which can then provide a truly unified experience, internally and externally, along with unified insights. Zoho One was created with this vision and keeps expanding its unbeatable value with new additions and improvements year over year."
Zoho One aims to resolve operational, digitisation, and retention challenges that businesses encounter. The latest additions are designed to support a hybrid work model and experience that would enable businesses to scale even in unpredictable times, while allowing easy customisation and personalisation of workplaces to enhance the user experience. They are packed with services that bolster collaborative productivity, employee experience, and introduce applications that bridge the distance between employees, employers, and teams, in turn preparing businesses for the future. Additionally, innovations like embedded and conversational BI, DataPrep, Work Graph and Enterprise Search allow users to predict and provide unified, real-time insights from across different departments, enabling confident decision-making.
Zoho One also offers a deep ecosystem that extends and integrates, including a comprehensive platform for developers and business users to create, extend, and integrate. The platform includes newly-released no-code tool, Canvas, low-code tool, Zoho Creator, and pro-code platform, Catalyst.
Pricing starts at ₹1800 per employee.