Foundational Smart Technologies for the Challenges of 2022

Following are the foundational Smart technologies becoming popular to meet the specific challenges of 2022 -

Zero Trust Architecture

India is the third-most cyber-attacked country in the world. Distributed workloads, remote working and connected devices make networks, services, apps and data more vulnerable than ever before. Fortification of endpoints and a zero trust posture is imperative.

Cloud Maturity

Intelligent workload management and operational stability through custom Cloud configurations is the way forward. According to Gartner, “The rapid pace of innovation in cloud infrastructure and platform services (CIPS) makes cloud the de facto platform for new digital services and existing traditional workloads alike, which is why 40% of all enterprise workloads will be deployed in CIPS by 2023, up from only 20% in 2020.” (Source: Gartner Predicts the Future of Cloud and Edge Infrastructure, Katie Costello, February 8, 2021). Hence, this is an important dimension of Smart technologies in 2022.

Hyperautomation

Gartner expects that by 2024, organisations will lower operational costs by 30% by combining hyperautomation technologies with redesigned operational processes. (Source - Gartner - Forecast Analysis -Hyperautomation Enablement Software, Worldwide, Cathy Tornbohm, 22 March 2021). This will reduce/replace manual resource allocation, system tuning and configurations, data management and mining, service management and systems provisioning.

Conversational AI

Just like cloud brought scale and speed within reach of small companies with small budgets, chatbots empower small teams with small budgets to deliver the 24/7 customer-first experience typically associated with enterprises.

IoT Everywhere

By 2022, there will be 29 million connected devices on the internet and 50% will be IoT devices (Source: Telecommunications Industry Association). Smart homes, wearables, smart cities, smart grid and industrial internet will be the most popular applications using Smart technologies.

Intelligence at the Edge

Gartner predicts that by 2025, 75% of business-generated data will be generated and processed at the edge. (Source - Gartner - Technology Insight - Edge Computing in Support of the Internet of Things, Santhosh Rao, 13 July 2017). AI at the edge allows mission-critical and time-sensitive decisions to be made faster, more reliably and with greater security.

Data Management

By 2024, we will have generated 149 zettabytes of data globally (Source - Statista). The velocity and quality of data enables businesses to think less sequentially and more disruptively.

5G Connectivity

5G ushers in an era of unprecedented connectivity - superfast, ultra-reliable, low latency networks that seamlessly support up to 1 million devices per square kilometre. This 1000x increase in compute capacity (compared to 4G) is the foundation on which IoT, big data, AR/VR, etc deliver immersive experiences.

The debate has shifted from offline vs. online to direct to consumer (D2C) models and technology for efficient distribution and last-mile delivery.

By Anuj Vaid, Executive Director, CMS ITServices

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