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In a Rapid Fire Interview with DQ Channels, Sumi Jaiswal, VP-Global Success at Shipsy shared her personal and professional vitae.
She has 16+ years of experience in Customer Success, Customer Success Operations & Strategy. Also, She has worked closely across a very wide range of Large Enterprises and SMBs within the B2B SAAS segment.
Home is in: Places I relate to the most; It’d be Bangalore and Delhi to speak geographically.
Details on your School/college: DPS, RK Puram & Indraprastha University
Details on your Family (how many family members you have): My Parents and a sibling
What would you like to be reborn as?: Myself!
Most memorable event of your life: Don’t have one yet - I think I have a long way to go and am yet to encounter this
What did you do with your first paycheque?: Engineering Internship in 3rd year
Who is your idol in life?: My Father is an ongoing idol & then I look at most people around me and see qualities I can idolize with
One thing you can’t live without: Internet!
Favourite Gadget: Laptop
Favourite book: Atomic Habits by James Clear
Work-out regime: 30 mins - 5 times a week
Hobby: Reading, Traveling, and Netflix
Favourite holiday destination: Bali
Favourite food: Varies depending on my mood - Sushi, Dimsum, Pizza, Noodles to Masala Dosa!
One thing you can’t stand: Act of Manipulation
Social Media preference: LinkedIn
Best compliment you ever received: “The Greatest Mentor”
Do you love to drive? What Car do you drive?: Yes, I love to drive in my Hyundai Verna; My next car will be a Creta or XUV
You’re Motto in life: Aim high, work hard, fail fast, get up and repeat
Advice to budding entrepreneurs: People are the most critical assets of the company
What you like to watch on Television: Nothing Honestly! I usually switch to Podcasts or OTT platforms (Netflix/ Prime)
The cause you care for: Education & Literacy
One thing you would like to change in yourself: I’d like to interact with more People
Where do you see yourself from 5 years down the line?: A mentor to a lot of Customer Success Professionals across the globe; A big needle mover in the business world
If not in the Tech industry, what you would have like to pursue: Fitness & Coaching