Free COVID-19 Health Insurance for Amazon India Sellers

As a follow-up to the COVID-19 health insurance policy arranged for its marketplace sellers in 2020, Amazon India has announced that it is arranging COVID-19 health insurance cover, completely free of cost for registered sellers  on the Amazon India marketplace, through Acko General Insurance. Amazon India will fully fund the premium cost for this group insurance policy that will be valid for one year after activation. Sellers with an active listing on the platform between January 1 2020 and May 1 2021 can enroll themselves under the group policy to get coverage for COVID-19 hospitalization and medical expenses up to INR 50,000. In addition, the insurance policy will also cover domiciliary treatment expenses, as prescribed, up to the sum insured.

Manish Tiwary, VP, Amazon India said, “We remain committed to serve the nation in its fight against COVID-19. As part of our efforts to support marketplace sellers during these challenging times, we are  funding and enabling sellers to opt for this COVID-19 health insurance policy for their benefit. We are working tirelessly with sellers to serve customers across India safely and  want to ensure that medical expenses  are the least of their worries at this time. While we sincerely hope that none of the marketplace sellers need to use this, the policy ensures that if they need it, their medical expenses are taken care of through the insurance.”

How can sellers register for the insurance policy?

Amazon India will open a 30-day enrollment window, wherein eligible sellers can enroll themselves by providing basic personal particulars and KYC documents. No medical tests will be required for registration and opt-in. For each seller account, only one person may be covered under the insurance policy. Once the requisite details are processed, a Unique Health Identification (UHID) number will be issued post registration to the marketplace sellers by Acko, which they can use to file their claims and reimbursements. To claim reimbursement for COVID-19 related hospitalisation and treatment expenses, we will set up a mechanism to enable eligible sellers to apply directly to Acko. The claim under the policy will be payable for a seller who is enrolled under the policy and who tests positive for COVID-19 for the first time, after 15 days from the date of issuance of cover. Expenses incurred on co-morbidity in case of COVID-19 hospitalisation will be covered under the policy.

For the benefit of its sellers amidst the extremely challenging and trying times, Amazo India has recently announced that the company will cover the COVID-19 vaccine costs for its eligible sellers and one dependent. In addition, valid from May 1, 2021 till May 31, 2021, it has also introduced a host of measures to help marketplace sellers navigate the economic challenges caused by the pandemic including fee waivers, reimbursements, policy and performance relaxations for impacted sellers. Furthermore, it has collaborated with Ketto which will enable SMBs to use the crowdfunding platform to raise funds to support their communities. Ketto will waive off the success fees for all such fundraisers hosted by Amazon India marketplace sellers.

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